Last Updated: January 2025
Privacy

Rajabaj Privacy Policy — Your Data, Protected

Rajabaj takes your privacy seriously. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information on rajabaj.org.


How Rajabaj Protects Your Privacy

Six core commitments that define how rajabaj handles your personal data every single day.

End-to-End Encryption

All data transmitted between your device and rajabaj is encrypted using industry-standard TLS protocols. Your personal and financial information is never sent in plain text.

No Data Selling

Rajabaj does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within the rajabaj ecosystem and trusted service partners only.

You Control Your Data

Rajabaj gives you the right to access, correct, and request deletion of your personal data at any time. Submit a request through our support team and we'll handle it promptly.

Minimal Data Collection

Rajabaj only collects the data that is genuinely necessary to operate your account, process payments, and keep the platform secure. We don't collect data for the sake of it.

Clear Retention Limits

Your data is not kept indefinitely. Rajabaj applies defined retention periods to all categories of personal data and deletes or anonymises information once it is no longer needed.

Breach Notification

In the unlikely event of a data breach affecting your personal information, rajabaj will notify you promptly and take immediate steps to contain and investigate the incident.


1 Introduction

Rajabaj ("we", "us", "our") operates the online gaming platform at rajabaj.org. This Privacy Policy explains how rajabaj collects, uses, stores, and protects the personal information of players and visitors who use the rajabaj platform, including the rajabaj mobile app and any related services.

We understand that privacy matters deeply to our players in Bangladesh. When you trust rajabaj with your personal information, we take that responsibility seriously. This policy is written in plain language so you can understand exactly what happens to your data — no legal jargon, no vague promises.

By registering an account on rajabaj, making a deposit, or simply browsing rajabaj.org, you acknowledge that you have read and understood this Privacy Policy. If you have any questions at any point, our support team is available 24/ 7 at [email protected].

2 Data We Collect

Rajabaj collects personal data in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and occasionally from third-party verification providers. Here is a clear breakdown of what we collect and why.

Data Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket number, transaction history Deposit and withdrawal requests
Technical Data IP address, device type, browser, OS Automatically on platform access
Usage Data Games played, session duration, bet history Automatically during gameplay
Communications Data Support chat logs, email correspondence When you contact rajabaj support

Note: Rajabaj does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or regulatory obligation.

3 How We Use Your Data

Every piece of data rajabaj collects has a specific, legitimate purpose. We do not use your data in ways that go beyond what is described in this policy. The primary purposes for which rajabaj uses your personal information are:

  • Account Management: To create, maintain, and secure your rajabaj account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform Security: To detect and prevent fraud, cheating, money laundering, and other prohibited activities on rajabaj.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements.
  • Platform Improvement: To analyse usage patterns and improve the rajabaj platform, games, and user experience.
  • Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools where necessary to protect players.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from rajabaj.

Marketing Opt-Out: If you no longer wish to receive promotional communications from rajabaj, you can opt out at any time through your account settings or by contacting our support team. Opting out of marketing does not affect essential account communications.

5 Data Sharing and Disclosure

Rajabaj does not sell your personal data. We may share your information with carefully selected third parties only where it is necessary to operate the platform or comply with legal requirements. These include:

  • Payment Providers: bKash, Nagad, Rocket, and other payment processors require certain data to complete your transactions securely.
  • Identity Verification Services: Third-party KYC providers who assist rajabaj in verifying player identity and age as required by our operating standards.
  • IT and Security Providers: Technology partners who help rajabaj maintain platform infrastructure, security monitoring, and fraud detection systems.
  • Regulatory and Legal Authorities: Where required by law, court order, or regulatory instruction, rajabaj may disclose your data to relevant authorities.

All third parties who receive data from rajabaj are contractually required to handle it securely and use it only for the specific purpose for which it was shared. Rajabaj does not permit third-party partners to use your data for their own marketing purposes.

International Transfers: Where your data is processed outside Bangladesh, rajabaj ensures that appropriate safeguards are in place to protect your information to the same standard as described in this policy.

6 Cookies and Tracking

Rajabaj uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help rajabaj remember your preferences, keep you logged in, and understand how the platform is being used.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Required for the platform to function — login sessions, security tokens No — platform won't work without these
Functional Cookies Remember your preferences such as language and display settings Yes — via browser settings
Analytics Cookies Help rajabaj understand how players use the platform to improve it Yes — via cookie preferences
Security Cookies Detect and prevent fraudulent activity and unauthorised access No — required for account safety

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies may affect some features of the rajabaj platform. Rajabaj does not use third-party advertising cookies or tracking pixels for external ad networks.

7 Data Retention

Rajabaj retains your personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

  • Account Data: Retained for the duration of your active account on rajabaj, plus a minimum of five years after account closure to meet legal and regulatory obligations.
  • Transaction Records: Retained for a minimum of five years in accordance with financial record-keeping requirements.
  • Support Communications: Retained for up to three years from the date of the last interaction.
  • Technical and Usage Data: Typically retained for up to 24 months, after which it is anonymised or deleted.
  • Marketing Consent Records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance purposes.

When data is no longer required, rajabaj securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

8 How We Keep Your Data Secure

Rajabaj implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and rajabaj servers.
  • Encrypted storage of sensitive data including payment information and identity documents.
  • Strict access controls — only authorised rajabaj staff with a legitimate need can access personal data.
  • Regular security audits and penetration testing of the rajabaj platform.
  • Automated fraud detection and anomaly monitoring systems running 24/7.
  • Staff training on data protection and security best practices.

Your Role in Security: Rajabaj's security measures work best when you also take steps to protect your account. Use a strong, unique password for rajabaj, never share your login credentials, and contact us immediately at [email protected] if you notice anything suspicious.

9 Your Privacy Rights

As a rajabaj player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your request.

Right to Access

Request a copy of the personal data rajabaj holds about you at any time.

Right to Rectification

Ask rajabaj to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Restriction

Ask rajabaj to restrict processing of your data in certain circumstances while a dispute is resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to rajabaj processing your data for direct marketing or on the basis of legitimate interests.

Response Time: Rajabaj will respond to all valid data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

10 Minors and Under-18 Protection

Rajabaj is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on rajabaj or provided us with personal information, please contact us immediately at [email protected].

Upon receiving such a report, rajabaj will promptly investigate, close the account, delete all associated personal data, and return any deposits made, in accordance with our standard procedures for underage account closure.

11 Changes to This Privacy Policy

Rajabaj may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that materially affect how we use your personal data, rajabaj will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how rajabaj protects your privacy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rajabaj handles your personal data, please get in touch. Our team is here to help and will respond to all privacy-related enquiries promptly.

For questions about your rights under this policy, or to submit a data access or deletion request, email us at [email protected] with the subject line "Privacy Request". We aim to respond within 5 business days.


Safe and Secure

Your Privacy is Protected. Play with Confidence.

Rajabaj is built on trust. Register your free account today and enjoy Rummy, Callbreak Quick, Lucky Bingo, and more — knowing your data is always in safe hands.